Key features and benefits of Incident Management
- Custom forms to your requirements so you can get the data you need
- Email alerts for incidents so all staff know when an issue has been raised
- Helpdesk SLAs enables you to control the flow of tickets and can alert you when issues are not dealt with
- Our Compliance Tracker ensures you can easily see what stage your incidents are in the process flow
- Reports with full incident details for audit purposes
- Dashboards enable simple tracking of compliance at an eyeglance view
- Mobile app access to tickets so staff can deal with incidents wherever they are
- Portal access for staff to log and report incidents
TESTIMONIAL
Falconhurst School
"We are very pleased with the service and looking forward to using the software which is simple, user friendly and long awaited!"
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