Key features and benefits of Incident Management
- Custom forms to your requirements so you can get the data you need
- Portal access for personnel
- Email alerts for incidents so all personnel know when an issue has been raised
- Helpdesk SLAs enables you to control the flow of tickets and can alerts you when issues are not dealt with
- Our Compliance Tracker ensures you can easily see what stage your incidents are in the process flow
- Report with full incident details for audit purposes
- Dashboards enable you to see what issues have and haven’t been dealt with at an eyeglance view
- Mobile app access to tickets so personnel can deal with incidents on the move
TESTIMONIAL
Elm Road Primary School
"From our initial contact with Parago to discover the package, we have been impressed. Our first meeting with the consultant encouraged us to proceed. The presentation was very good, their office staff have been very...
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