NEW Workflow Manager module…
Our new Workflow module will enable you to create custom forms, reports and easily manage all workflow processes. Managers will be able to link to helpdesk tickets (if desired), assign tasks and track progress to Parago users, portal users or MSAM users.
More information coming soon
Upgrades and new features
Managers can now assign incidents and notify Parago, portal and MSAM users with the option to create a Helpdesk Ticket if appropriate. We have developed a dedicated area in the portal for staff to see the status of all incidents assigned to them – ‘Assigned, ‘In progress’ and ‘Completed’.
In Helpdesk Pro-view, the Account the ‘Account’ column has been replaced by the Creator field. Account is still shown in MSAM.
Also, when a merged ticket is closed it now closes all the duplicate tickets.
- A symbol now shows to the left of a contract to indicate that documentation is attached
- When renewing a contract, the Contract Cost is offered to set a new cost
- You can now create folders (same as seen in Compliance Checks)
Book a demo and trial our software
We’re confident that you’ll be impressed by our user friendly software. Book a free demonstration to see how Parago can assist your school or multi academy trust.Book Now
School, academy and MAT asset management software
Over a decade of collaborative feedback from IT technicians, premises managers, to finance directors in academies and MATs has resulted in a system that helps you share resources, stay compliant, manage contracts and prevent unnecessary expenditure.View Products
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